xbajee App Privacy Policy

On your first visit, start here on this page where the xbajee App's data protection, cookies and user rights are explained, and see how readers in Dhaka and Bangladesh can control information.

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Who runs this policy

This privacy policy applies to the xbajee team and explains how data is handled during your account, app usage, and support conversations.

This policy has been effective since August 2026; if you have questions, you can write to a Dhaka-based contact address, and the information required when using local bKash, Nagad or Rocket is also explained.

  • Account information is collected limitedly
  • Cookies are needed for security and session management
  • Special care is taken for Bangladesh users

What data is collected by xbajee

If you use the xbajee App, some basic information may automatically come, usually name, contact information, device type, browser data and log files

When you write to support, your message and reply history may also be stored, as many Dhaka users share similar information on bKash or Nagad questions, so clear records are required.

  • Account profile and contact information
  • Device, IP and session data
  • Cookies and preference settings

Why data is used

Data is kept so the xbajee APK works properly, enables fast login, secure sessions and helps answer support queries

Additionally, it helps identify which features are used more, making it easier for new users to find their way and keeps the experience smooth for existing users.

Fast work

Page load, session and support responses are faster

Security

Limited logging is used to detect risky behavior

Improvements

Features are adjusted based on usage patterns

With whom data can be shared

Some services require third-party processors for hosting, analytics, message delivery and support tools

These parties cannot use data beyond the specified purposes; if processors outside Bangladesh are used, the contract includes security terms

  • Hosting and storage
  • Message and notification services
  • Traffic analysis tool

What happens if data leaves the country

Data may be stored on servers outside Bangladesh; in such cases, applicable security agreements, restricted access, and encryption are used

Even sessions from Dhaka and slow rural networks are handled in the same way, so the xbajee App's core functions stay intact

Server location

Processing location is determined to a limited extent

Security key

Access control and encryption are enabled

Contractual terms

Processors operate under specific conditions

How long data is kept

Data is kept for as long as necessary; while the account remains active some records are kept, and when closed the parts required for legal or security purposes may be kept separately

Log files and support messages are also retained for a limited period, usually 30 days, 90 days, or as applicable

  • Stored for as long as necessary
  • Deleted when no longer needed
  • Legal documents are kept in separate

What are your rights

If you wish, you can view your data, request corrections if there are errors, and in some cases you can also request deletion

Objection, restriction, or data portability requests are also possible if any data related to xbajee Register or xbajee Download is needed; you can request it easily

Access rights

You can see what data you have

Correction

You can request corrections to incorrect data

Objection

You can object to some processing

Contact Data Protection Officer

If you have questions, write directly to the Data Protection Team with your name, account ID, and what you need help with; a brief description will get a faster reply

If you need any transaction-related document via bKash, Nagad or Rocket, a separate request is used; the first reply is within 3 days.

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A few tips for local users

Many people in Bangladesh use mobile data, so in the xbajee App, keeping cookies, session and login state correct saves repeated setup.

In Dhaka, users of bKash or Nagad should keep their payment password and the SMS on phone separate; Rocket users should follow the same rule to stay secure.

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